We fought the airlines.
Now we fight for you.
DelayPay was born out of a 14-hour delay, a cold airport floor, and a refusal to give up.
Our Story
It started on a rainy Tuesday in Madrid. What was supposed to be a quick flight home turned into a 14-hour nightmare.
We were tired, frustrated, and out of pocket for hotels and meals. The airline staff shrugged their shoulders, handed us a pamphlet, and disappeared. When we finally got home and tried to claim the compensation we were legally entitled to, we hit a wall.
The forms were hidden deep on the website. The legal jargon was designed to confuse. Calls went unanswered. Emails bounced. It felt like the system was designed to make us quit.
We realized that millions of passengers leave money on the table every year—simply because they don't have the time or energy to fight a massive corporation.
That's when DelayPay was born.
We decided to build the tool we wished we had: simple, transparent, and tenacious. We automated the legal formatting, mapped the airline contacts, and streamlined the evidence gathering.
Today, we handle the stress so you don't have to. We don't get paid unless you get paid, aligning our incentives purely with your success. We turned our frustration into a mission: ensure no passenger is ever ignored again.
We Protect You
We verify your claim against laws and weather data to build a watertight case before submission.
No Win, No Fee
If we don't recover your money, you owe us absolutely nothing. Zero financial risk.
Simplicity First
No jargon. No long calls. Just a 2-minute form and we handle the rest.